questions, answered (no judgment, ever)
You’ve read the big stuff. This page is for the practical questions that tend to pop up at 1:43am right before you hit “book.” Ask whatever you want. Nothing is too small, too awkward, or too obvious.
before you book
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Nope. The consult is just a conversation. You can ask questions, see how it feels, and walk away with zero obligation. Booking a first session is only a next step if you want it.
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Not even a little. Plenty of people show up with a vague “something feels off.” Figuring out what that is, is part of the work, so you don’t need a list. And lists are cool too.
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Yes. What you share stays between us, with the legal exceptions that apply to all registered mental health professionals, like when someone’s safety is at risk. I’m happy to walk you through the details in your consult.
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Honestly? You’ll feel it. That’s what the consult is for. If we click, great. If we don’t, I’ll tell you, and I’ll point you somewhere that suits you better. Good fit matters more than anything.
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Your privacy is always my priority.
If we happen to cross paths at Masonville Mall, on campus, or at the grocery store, I will not approach or acknowledge you. Not because I’m ignoring you, but because protecting your confidentiality always comes first.
And guess what? That friend, teammate, or lab partner you’re with when you see me might be a client too and you’d never know it!
That said, if you say hello first, I’m happy to respond, but I’ll leave it up to you to decide whether to acknowledge our connection. No awkward explanations needed, and absolutely no pressure!
making it work with real life
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Yes. Evening appointments are available, and online sessions mean you can skip the commute altogether. Let’s find a time that works with your schedule, not the other way around.
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A device with a camera, a decent internet connection, and a private spot where you can talk freely. A parked car, a quiet corner of the library, or your bedroom with headphones in all count.
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Possibly. Online sessions are available in select provinces. Send me your home province and current location and I’ll let you know. For example, if you’re an Ontario student attending school in BC, we’re good.
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Life happens, especially with a student schedule!
I offer free cancellations and rebooking with at least 24 hours’ notice. Cancellations made less than 24 hours before your appointment will be charged the full session fee, unless extenuating circumstances apply.
When you book a session, that time is reserved just for you. Last-minute cancellations mean someone else may miss the opportunity to access support, and I’ve already set aside time to review case notes and prepare for our time together.
That said, if something unexpected comes up, please reach out. I understand that life doesn’t always go according to plan, and I’ll approach extenuating circumstances with understanding and flexibility.
fees, coverage and other fun stuff
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Possibly! Many extended health insurance plans cover some or all of the cost of therapy, depending on your coverage. This might include your own benefits, a parent or guardian’s plan, or coverage through a school or university (e.g., PurpleCare).
If you’re covered under someone else’s plan, it’s worth checking whether therapy is included and what information may be shared with the planholder when a claim is submitted. Your privacy matters, and it’s important to understand what information may be visible before using someone else’s insurance.
Every plan is different, so I recommend checking directly with your insurance provider to understand your coverage and any privacy considerations.
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Copy and paste this message to your insurance provider:
Hi! I’m wondering if my plan covers services provided by a Registered Psychotherapist (Qualifying) registered with the CRPO. What is my annual coverage maximum, and do I need a referral to be eligible for reimbursement?
A quick message now can save you a surprise later!
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I accept both e-transfer and credit card payments. Once payment is complete, you’ll receive a receipt by email that you can submit to your insurance provider to request reimbursement.
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Tell me. There are a limited number of reduced-rate spots (details here), and sessions don’t have to be weekly. Money shouldn’t be the reason you don’t get support.
still wondering? ask me.
If your question isn’t here, a free consult is the easiest place to ask it. Click the button below to get in touch.